Domestic Decoration Program Lead Times:

 

Service Type Current Service Lead Times
MyCustomizer360™ Virtual Design
5 Minutes
Production Ready Spec Sheet
1-2 business days
Domestic Embroidery Samples 2 business days*
Domestic Patch Samples 5 business days*
Embroidered Promo Production 15 business days*
Embroidered Team Production 15 business days* 
Patch Production, Custom & Team 25 business days*


*Times quoted are after art or sample approval.

 

More about Current Lead Times:

With the unprecedented supply side challenges and spike in demand for virtual designs, samples, and domestic production, we wanted to make you aware of our current custom lead times as well as offer some tools you can use to grow your business, which will also help us serve you better.

Our response time is slower than usual, but we are creating lanes for expedited Custom quotes and reorders. Our blank orders are currently shipping on time for inventory that’s in-stock. Thank you for your patience and trust in us as your partner in headwear.

Please continue to allow for adjusted lead-times as you make initial project requests or revisions to existing orders:

 

MyCustomizer-Beta-Horizontal-Full-Color

Prospect and build your own virtual designs with MyCustomizer360

You can access MC360 anytime from the link in our homepage navigation bar, or bookmark:

https://promo.outdoorcap.com/mc360 (for promotional products) and https://team.outdoorcap.com/mc360 (for Team Sports)

 

Import Program Details:

Because of transit and dwell time delays at U.S. ports, lead-times cannot be guaranteed. Please talk to your account lead for the best solution to get your order as quickly as possible.

 

Thank you again for being our customer. We are using every effort to catch up with our demand and manage supply issues.

- Your Outdoor Cap Team