Domestic Decoration Lead Times

Service Type

Current Service Lead time

MyCustomizer360™ Virtual Design

5 Minutes

Production Ready Spec Sheet

1-2 Business Days

Domestic Embroidery Samples

2 business days*

Domestic Patch Samples

2 business days*

Embroidered Promo Production

7 business days*

Embroidered Team Production

7 business days*

Heat Sealed Patch Production:

  • Leather
  • Faux Leather
  • Sub Merrowed

8 business days*

Heat Sealed Patch Production:

  • Fabric
  • Sub with Satin Edge
  • Embroidered

18 business days*

Hand Sewn Patch Production:

  • Etched Leather
  • Faux Leather
  • Sub Merrowed
  • Fabric
  • Sub with Satin Edge
  • Embroidered

18 business days*

*Times quoted are after art or sample approval.

More about Current Lead Times

With the unprecedented supply side challenges and spike in demand for virtual designs, samples, and domestic production, we wanted to make you aware of our current custom lead times as well as offer some tools you can use to grow your business, which will also help us serve you better.

Our response time is slower than usual, but we are creating lanes for expedited Custom quotes and reorders. Our blank orders are currently shipping on time for inventory that’s in-stock. Thank you for your patience and trust in us as your partner in headwear.

Please continue to allow for adjusted lead-times as you make initial project requests or revisions to existing orders:

MyCustomizer360™

Prospect and build your own virtual designs with MyCustomizer360

You can access MC360 anytime from the link in our homepage navigation bar, or bookmark:


Import Program Details

Because of transit and dwell time delays at U.S. ports, lead-times cannot be guaranteed. Please talk to your account lead for the best solution to get your order as quickly as possible.


Thank you again for being our customer. We are using every effort to catch up with our demand and manage supply issues.

- Your Outdoor Cap Team